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Customer service IT and Employee service CRM

Products

Freshdesk

Freshdesk Freshdesk Omni Freshchat Freshcaller

	Growth Ticketing, customer portal, reports and more. Ideal for small businesses that want to offer intuitive, industry-leading support $15/agent/month, billed annually Try it free	Pro Most popular Everything in Growth plus customized support portals, custom objects, advanced ticketing, custom reporting, and different routing mechanisms $49/agent/month, billed annually Try it free	Enterprise Everything in Pro plus audit logs, approval workflows, skills-based assignments, additional security features, and more $79/agent/month, billed annually Try it free
Help Desk and Ticketing
Ticketing
Shared inbox
Threads and tasks
Customer portal
Multilingual Help Desk
Collaborators		5,000 collaborators included	5,000 collaborators included
Freddy AI Agent
Email AI Agent^*
^* First 500 sessions included per account per month. Additional sessions available for $49 per 100 sessions.
Freddy AI Copilot
Analytics
Self Service
Routing and SLA
Administration and Security
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