Freshworks University

Join our global community of 60,000+ learners and take the next step in your customer service journey.

Explore Freshworks University

Get hands-on training on Freshdesk, Freshservice, Freddy AI, and more — built for real-world use.

Validate your product expertise with certifications across agent, admin, and expert levels.

Learn in bite-sized sessions designed to sharpen your skills on the go.

Learn everything you need to excel in your role and grow professionally.

Showcase your expertise with industry-recognized certifications across multiple product lines.

Connect with peers, learn from experts, and co-create the future of customer experience.