Freshdesk
Freshdesk Product Expert Certification for Admins

Ideal for Freshdesk admins capable of setting up Freshdesk from scratch, solving simple workflow problems and scaling the Freshdesk set up by themselves.

Freshdesk
Freshdesk Product Expert Certification for Agents

Ideal for agents who have been using Freshdesk for a while and for new agents who have been trained in Freshdesk. Get tips and discover helpful features in the process.

Freshservice
Freshservice Product Expert Certification for Admins

Ideal for Freshservice admins who are capable of setting up Freshservice from scratch, solving simple workflow problems and scaling the helpdesk.