Automate your daily chat workflows in Freshchat

AI powered virtual agent to answer your employee queries and service requests within Microsoft Teams

Azure AD Provisioning lets you automatically create and update users on Freshservice from Azure AD.

Extend support to your contacts from within the CRM by integrating with Freshdesk.

Simplify cross-team collaboration and enable contextual customer support with Microsoft Teams app

Improve collaboration between your agents and internal teams through real time Slack notifications

Seamlessly sync, create, and edit events in Freshdesk with Google Calendar integration.

Hide any field in a Freshdesk ticket based on the condition(s) preset by the user.

Disable non-mandatory ticket fields based on other field values or user roles.

Sync data from PowerBI to Freshdesk

Visualize tickets in columns, drag to update, reply inline, and attach live audio/video

View Salesforce data inside Freshdesk and perform sync between Salesforce and Freshdesk

A ChatGPT AI agent that drafts replies and automates support for Freshdesk.

Attach large files to any Freshdesk ticket and ensure the privacy of your files with SendSafely.

This app reassigns tickets and helps configure auto-response emails when agents are out of office.

Automatically set 'From' email based on ticket properties, simplifying multiple support emails.