Integrate your FireHydrant account with Freshservice

Automate your daily chat workflows in Freshchat

AI powered virtual agent to answer your employee queries and service requests within Microsoft Teams

Azure AD Provisioning lets you automatically create and update users on Freshservice from Azure AD.

Extend support to your contacts from within the CRM by integrating with Freshdesk.

Simplify cross-team collaboration and enable contextual customer support with Microsoft Teams app

Improve collaboration between your agents and internal teams through real time Slack notifications

Seamlessly sync, create, and edit events in Freshdesk with Google Calendar integration.

This app reassigns tickets and helps configure auto-response emails when agents are out of office.

Customize dropdown and dependent field options based on ticket field values.

Two-way SMS and MMS support for Freshdesk with scheduling, automation, and full message logs.

Azure DevOps integration app is seamless integration between Freshservice and Azure DevOps.

Schedule Replies Pro for Freshdesk helps you send timely, effective customer responses.

Agentic AI for businesses - Automate Sales and Service - 2X performance at 50% cost

Set the Operational Level Agreement (OLA policies) and escalation reminders for groups.

Drafts customer service communications tailored to your hospitality business, for use with Freshdesk