My AskAI is the ultimate easy-to-setup, affordable AI customer support agent for Freshdesk. AI answers questions 24/7, trained on all your help docs + company knowledge. Spend more time on complex queries & high-value customers & less time on tier-1 support tickets. ⬇️ Businesses adopting My AskAI see their “human” support tickets fall by 70%. Create your AI agent in 10 minutes: 1. Sign up ➡️ https://myaskai.com (free 30-day trial, no card required) 2. Train with your help docs/knowledge base (incl. Freshdesk Help Centres) 3. Connect your Freshdesk account HOW DOES IT WORK? Your AI agent/chatbot is your 1st line of support (using OpenAI’s ChatGPT tech) — answering >80% of questions accurately using only the knowledge you give it. Your AI agent can draft replies for your agents or reply directly with your customers. You can adapt replies to your style/tone & keep the essence of your brand using “Custom instructions”. If a customer needs to speak to a person, they just ask & are passed to your agents, all within Freshdesk. Fun fact: We’re 10x cheaper than Intercom’s Fin and Zendesk's AI agents. KEY FEATURES: - Sync Knowledge/Websites: Add knowledge from Freshdesk, Zendesk, Intercom, websites or one of 9 other sources, updated automatically - Knowledge Improvement: Identify gaps in documentation & use AI to fill them - Multilingual/Localization: Respond in 96 languages with auto-language detection + localization - Analytics + Insights: Understand what customers are asking - Alerting + Monitoring: Notifications of new/trending topics - Slack + Microsoft Teams: An internal chatbot for your employees - Customer Data APIs: Improve performance by feeding in personalized customer data EVEN MORE: My AskAI also offers: - Automated Freshdesk ticket tagging - Automated Freshchat replies — AI agent for Freshchat - AI Copilot Chrome Extension >> Try today, 30-day free trial (no card required) & watch your support tickets fall away… <<