AI powered translation with automatic language detection (manual override)
Paid
Verified by Freshworks
App has been reviewed by Freshworks and found to be compliant with our Marketplace coding and security guidelines
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewReviewsHow to install?Privacy & SecurityNew
Features
- Type text in any language.
- Automatically determines the source language and target language.
- Uses AI to identify the target language from the ticket description text.
- Agent can override the target language by choosing from several options.
- Translates the given text into the customer's language seamlessly.
Benefits
→ Improved customer satisfaction: Customers will appreciate being able to communicate with support agents in their native language, leading to improved satisfaction and loyalty.
→ Increased efficiency: With automatic language detection and translation, support agents can communicate with customers quickly and efficiently, reducing resolution times and increasing productivity.
→ Increased accessibility: The app allows support agents to communicate with customers who speak different languages, making your business more accessible to a wider audience.
→ Accurate translations: The app uses ChatGPT to provide accurate translations, ensuring that the meaning of the original text is not lost in translation.
→ Cost-effective: By using AI Translate Buddy, you can reduce the need for hiring multilingual support staff, making it a cost-effective solution for businesses of all sizes.
In case you have a specific requirement or you would like to have higher daily limits, write to support@taroo.in.
Note: Works on all modern browsers (Chrome, Edge, Firefox, Safari)
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To install this app you will need to validate your Freshdesk account.
➡ Freshdesk Domain: Entire the domain name of your Freshdesk account. For example, contosoapp.freshdesk.com.
➡ Freshdesk API Key: How to find your API Key?
https://support.freshdesk.com/en/support/solutions/articles/215517-how-to-find-your-api-key
1. Login in to your Freshdesk account
2. Click on your profile picture on the top right and select 'Profile Settings'
3. In the sidebar on the right, you will find the API Key
4. Copy-paste this and verify your Freshdesk account
Verify your Freshdesk credentials and click Install.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
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Version History
Version 8.0
Released on Apr 11, 2024
Performance improvements
Version 7.0
Released on Jan 16, 2024
Pricing alignment for 2024
Version 6.0
Released on Dec 28, 2023
→ Added support for 113 languages.
→ Allow user to override the target language.
→ Translation character limit increased to 2000.
Version 5.0
Released on Sep 12, 2023
Automatically prefill product credentials during app installation
Version 4.0
Released on Aug 07, 2023
- Uses ChatGPT to translate text
- Improved UI
Version 3.0
Released on Jul 03, 2023
More affordable pricing
Version 2.0
Released on Jun 13, 2023
Stability fixes
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