Freshworks Marketplace

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Akita

Akita provides a Customer Success solution that works with Freshsales
Free
OverviewHow to install?Privacy & SecurityNew
Once connected, your Akita account will begin populating with your Freshsales data. This data will appear alongside all your other customer interactions for a 360° view. Segment your accounts based on data from your Freshsales account, and from your other business tools. Define lifecycle stages and make sure customers stay on track. Build Customer Success playbooks, alerts, health scores and more — all using the wealth of data gathered from your integrations.
How to Connect Freshsales and Akita - Head to the Integrations section in Akita. You'll find it under Settings (the cog icon ) in the left menu bar. - Click the Connect Provider button - Select Freshsales from the list of available integrations. - Fill in the form to complete the connection. For this, you will need your API Key and Web Address from your Freshsales account. - That's it – all done! Your Freshsales Customer Data in Akita - Once connected, your Akita account will begin populating with your Freshsales data. - This data will appear alongside all your other customer interactions for a 360° view. - Segment your accounts based on data from your Freshsales account, and from your other business tools. - Define lifecycle stages and make sure customers stay on track.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support

App Info

Published by Akitaapp
about 6 years ago
Supported for

Categories

Agent Productivity  Data Sync & Migration

Other Resources

Please visit the vendor’s website for privacy policy and terms of use.
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