Apple App Store Integration
Verified by FreshworksHandle Apple App Store reviews within Freshdesk.
Published by Spritle Software(about 3 days ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Spend your time efficiently handling reviews in the Apple App Store.
1. The app will get the latest reviews from the Apple app store and create them as Freshdesk tickets.
2. The agents can reply to the reviews directly from Freshdesk, which gets added as replies to the corresponding reviews in the Apple App Store.
Keep yourself streamlined on everything that is happening with your applications and customers with this stupendous app!
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
Yes
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
Log in to install this app
Enter your Freshdesk URL to proceed
https://
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Version History3.0 (December 2024)
Fixed and improved how we fetch the reviews from the Apple App Store.
2.0 (August 2023)
New Feature: Agents Can Reply to End Users
* Empowers agents to deliver personalized assistance.
* Improvised security for reliability.