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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
The approval app is the ultimate game-changer for businesses that want to optimize their ticketing solutions like Freshdesk. Say goodbye to tedious, time-consuming manual approval processes, and hello to streamlined and automated approvals.
Our approval app is designed to revolutionize the way businesses handle their approval processes. With just a few clicks, you can set up approval rules based on ticket properties, assign approvers within the Freshdesk ecosystem, and sit back and relax. Our app sends email notifications to the approvers, allowing them to approve or reject requests quickly and efficiently.
We know that sometimes a single approver might not be enough. That's why our app lets you assign multiple approvers to a single rule, and you can choose whether all of them need to approve or just one. It's all up to you.
Give your business the competitive edge it deserves with our approval app.
1. Open the APPROVALS AUTOMATION app from your gallery
2. Enter the Freshdesk API key and domain URL
3. A Form to create Rules based on ticket types and custom dropdowns appear.
4. Select the approver, do note that you can have multiple approvers for a ticket
5. do not miss the checkbox if approval from one of the selected approver is enough for the tickets approval.
6. Click Install and you should see the app live in your ticket details page
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
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Version History
2.0 (July 2023)
We have introduced a new functionality in this update, allowing users to manually request approval from within the app. This feature is designed for situations where users encounter exceptional cases.
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