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APPROVAL AUTOMATIONS

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Maximize efficiency in your firm by implementing automated approval workflows in Freshdesk.
Published by V Tecknologies (about over 1 year ago)
Paid
4.2 (5)
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19
Version History
Version 2.0
Supported for
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
The approval app is the ultimate game-changer for businesses that want to optimize their ticketing solutions like Freshdesk. Say goodbye to tedious, time-consuming manual approval processes, and hello to streamlined and automated approvals. Our approval app is designed to revolutionize the way businesses handle their approval processes. With just a few clicks, you can set up approval rules based on ticket properties, assign approvers within the Freshdesk ecosystem, and sit back and relax. Our app sends email notifications to the approvers, allowing them to approve or reject requests quickly and efficiently. We know that sometimes a single approver might not be enough. That's why our app lets you assign multiple approvers to a single rule, and you can choose whether all of them need to approve or just one. It's all up to you. Give your business the competitive edge it deserves with our approval app.
1. Open the APPROVALS AUTOMATION app from your gallery 2. Enter the Freshdesk API key and domain URL 3. A Form to create Rules based on ticket types and custom dropdowns appear. 4. Select the approver, do note that you can have multiple approvers for a ticket 5. do not miss the checkbox if approval from one of the selected approver is enough for the tickets approval. 6. Click Install and you should see the app live in your ticket details page
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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