The power of Appstle Subscriptions inside Freshchat. Access & Manage Customers' Subscriptions Data from the comfort of the Freshchat Inbox. Provide Agents with Context & Control to support Customers. Support agents can now view all Subscriptions of a particular Customer directly from the Freshchat Inbox. This visibility extends to viewing Subscriptions grouped by their Status, providing a clear overview of Active, Paused, Canceled, and Expired Subscriptions. This immediate access to Subscription details allows Agents to offer personalized support swiftly. 1. View 3 Most Recent Subscriptions of the Customer at-a-glance. 2. View All Subscriptions grouped by Status. 3. Drill down into specific Subscriptions & view all Orders within a particular Subscription, offering a timeline of the Customer's engagement and purchase history. 4. Drill down into a specific Order within a Subscription, enabling Agents to address queries/issues with precision. The integration empowers support agents with the ability to take direct actions on subscriptions from the Freshchat inbox. This includes: 1. Active Subscriptions can be Paused / Canceled, offering flexibility in managing customer needs. 2. Canceled Subscriptions can be ReActivated, encouraging continued engagement and loyalty. 3. Paused Subscriptions can be either ReActivated or Canceled, based on customer preferences.