Sometimes, to handle a customer problem or question, you need to set up a follow-up call, video chat, or in-person meeting. The solution… Arrangr’s FREE app! Maybe you need to follow up when they have more time for a call. Perhaps you need to connect them to a teammate, supervisor, or level two support staff to take the next step. Maybe you were away for their message, and now need to schedule a time to talk. Or perhaps you just need to do some research before following up with them later. Whenever these situations arise, Arrangr is your best solution! Whether scheduling a meeting with yourself or a teammate, for a phone call, video call, or even in-person meeting, Arrangr makes it fast, easy, and frictionless. Arrangr’s FreshChat app has rich functionality and abilities: - Send them a few times to select from - the time slots will show up as buttons they can choose right in the chat. - Send them one of your scheduling links - you can have different links tailored toward different occasions. For example, you can send your “Demo” link to set up demos, or your “Onboarding” link to set up client onboarding sessions. - Browse through your teammates and then select one of their scheduling links to share. - Arrangr’s meeting page can give you a link to pull up the original FreshChat conversation, providing you with crucial context for the meeting. - In one click, compose an email to them with the scheduling link included. This can be useful if they have left the chat, or if they aren’t able to use the link immediately. - Save your most frequently shared links for quick access (your own links or teammates’ links) And yes, much of this can be done for free with Arrangr’s FreshChat app. You can pay a little to take it to the next level, but our free base version offers a lot right out of the gate.