By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Install
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Agents can view the linked assets' relationship with the primary asset without visiting the Asset Detail page.
After the app is installed, an agent can access the above information in a dashboard that can be accessed from either the Ticket Details or Change Ticket Details page. In addition to the identity of the assets, their business impact (low or high) is also displayed on the dashboard.
Limitations:
1. One API call is made per relationship, so it is necessary to check the API rate limit of the respective instance and increase the same if required.
2. For example, if the API rate limit is 50 per minute, multiple assets can be tagged to a ticket, and the total relationships of those tagged assets should not exceed 50 (5 assets, each having 10 relationships).
1. Enter your Freshservice domain name.
2. Enter the Admin API key. For more information, refer https://support.freshservice.com/en/support/solutions/articles/50000000306-where-do-i-find-my-api-key-.
3. Click Install.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
4.0 (November 2024)
Bug fix for domain validation in installation page
3.0 (February 2024)
Bug fixes and enhancements.
2.0 (January 2024)
Bug fixes and enhancements.
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