Atlassian Jira
Verified by FreshworksView, create, link, and comment on Jira issues from Freshsales Suite.
Published by agiratech(about 4 years ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
This integration enables Freshsales Suite agents to do the following from the Accounts and Deal details page:
1. Create new Jira issues or link existing Jira issues to an account and a deal.
2. View Atlassian Jira issues that have already been mapped with a deal or an account.
3. Add comments and attachments to linked Jira issues.
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200+ installs
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1. Log in to your Freshsales Suite account as an administrator and select your Freshsales Suite sales account.
2. Go to Admin Settings →Marketplace and Integrations → Marketplace Apps → Search for the “Atlassian Jira” app and click Install.
3. On the Freshsales Suite Account Configuration tab, enter your Freshsales Suite URL, API Key and click "Verify Freshsales Suite Account".
4. Under the Jira Account Configuration tab, enter the Jira Account URL, Email, API Token, and click "Verify Jira Account".
5. Select the linked Jira issue fields to be displayed on the Freshsales Suite account and deal details page.
6. Select the Jira project that can be linked to a Freshsales Suite account and deal.
7. Configure the Jira issue field to store the linked Freshsales Suite account and deal links.
8. Click Install.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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Version History4.0 (November 2023)
No release notes found
3.0 (November 2023)
No release notes found
2.0 (November 2023)
No release notes found