➤ To install Automated Reports On your Freshchat dashboard, on the left-side menu, navigate to Apps. Search for Automated Reports and install the app. ➤ Configure Settings Once the app has been installed, go to the app settings. Enter the email address to which the reports need to be delivered. Enter the Freshchat Domain and API Key and click Verify Click Save ➤ Configure Reports Once the Freshchat API Key has been verified, you will be redirected to the Reports list page. Toggle the switch to enable/disable each report individually. ➤ Edit a Report's configuration On the Reports list page, click the EDIT button against a report to edit a report. For each report, you can choose from among 3 frequencies: Daily: Choose the from and to time for the report. Weekly: Choose a day of the week when the report has to run every week. Monthly: Choose a day of the month when the report has to run every month. Click Finish to return to the Reports list page. Click Save.