AWS Cloud Management
Verified by FreshworksDiscover resources and take quick actions on your cloud assets directly within Freshservice.
Published by Freshworks(about 21 hours ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Note: The AWS Cloud Discovery App is now renamed to the AWS Cloud Management app. This updated app also has orchestration capabilities. Click on the link below to learn more about updating the permissions and enabling these orchestration capabilities on this app.
https://support.freshservice.com/en/support/solutions/articles/50000009643
The AWS Cloud Management App discovers assets across your AWS accounts and syncs them into the Freshservice CMDB, providing a single pane of glass to view and perform actions on your cloud resources. The resources discovered today include:-
- Instances (Virtual Machines)
- Volumes (Disks)
- Load balancers
- Private images
- Security groups
- Network Interfaces
- Subnets
- VPC
- Public IPs
- RDS
- Key pairs
- S3 buckets
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Please click on the link below so you can be redirected to the solution article with detailed information on the installation process
https://support.freshservice.com/en/support/solutions/articles/50000003723
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
Yes
What End-User data does your app store?
Encrypted credentials are stored
Countries where data is stored
United Arab Emirates, United States, India, Australia, Germany
What is the purpose of storing the data?
For scheduled synchronization of cloud resources
Does your app share End-User Data with any third party entities?
No
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
Yes
Elaborate the encryption methodology adopted
Below methodology is used for encryption
1. Encryption:
Algorithm: AES with a 128-bit key with ECB (Electronic Codebook) mode
2. Padding:
PKCS5Padding: Adds extra data to make sure it fits the encryption block size
3. Key Preparation:
3.1 Hashing: The secret key is turned into a fixed-size value using SHA-256
3.2 Truncating: The hashed key is shortened to 128 bits
4. Base64 encoding
Is the End-User data encrypted in transit?
Yes
Elaborate the encryption methodology adopted
Encrypted in transit using SSL/TLS protocols
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
Yes
Which OWASP guidelines or recommendations do you follow to ensure the security of customer data?
As per Freshservice OWASP guidelines (Authentication, Authorization Validation & SQLi Validation)
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
No
What is the data retention period after app is uninstalled?
365 days
Does your app allow customers to request a custom End-User Data retention period?
No
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Enter your Freshservice URL to proceed
https://
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Version History10.0 (December 2024)
Bug Fixes
9.0 (September 2024)
Advanced ITAM mode support added in app.
8.0 (May 2024)
Bug Fixes and platform changes
7.0 (February 2024)
This app is now revamped to the AWS Cloud Management app, which has both AWS's Cloud and Orchestration capabilities.
6.0 (October 2023)
Bug Fixes
5.0 (October 2023)
UI changes and Bug Fixes
4.0 (September 2023)
Bug Fixes
3.0 (January 2023)
No release notes found
2.0 (December 2021)
No release notes found