Freshworks Marketplace

App cover art submitted by the app developer that represents the app

Discover resources such as VMs, Disks across Azure and sync them into the Freshservice CMDB.

Free

3.6 (36)

700+ installs

Verified by Freshworks

By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.

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Overview

Reviews

How to install?

Privacy & Security

New

The Azure Cloud Discovery App discovers virtual assets across your Azure Cloud accounts and syncs them into the Freshservice CMDB, providing a single pane of glass to view and manage your cloud resources. The resources discovered today include:- - Instances (Virtual Machines) - Volumes (Disks) - Load balancers * - Private images * - Security groups * - Network Interfaces * - Subnets * - VPC * - Public IPs *

3.6

700+ installs

Erwin Oostrom

20 days ago

Finds it all

Dan Tutty

22 days ago

Please add support for discovery of servers managed with Azure Arc.

Eric Reid

about 1 month ago

Its grand

Christopher Payne

3 months ago

Pros: (+1) Gathers Resources from Azure with (+1) Relationship structure Cons: (-1) Imported about 98% of my resources from the listed supported assets. (-1) Unable to filter assets to omit from import. i.e. a lot of azure resources you may not want to track in CMDB will be imported. (-1) Places assets in the default workspace, unable to specify which workspace I want imported items to be assigned to, even if it's just one workspace for all resources. Synopsis: Not reliable for CMDB, and overall hurts the integrity of the CMDB platform for FreshService for any users that require an import of Azure assets. Worth learning the API to import manually outside of the application. A lot of development needed to fine tune the App.

Please click on the link below so you can be redirected to the solution article with detailed information on the installation process https://support.freshservice.com/en/support/solutions/articles/50000003721

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.

What is End-User data?

Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.

Data Management and Storage

Does your app use AI or GenAI features?

Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?

Does your app collect / process any End-User data?

Does your app store any End-User data?

Yes

What End-User data does your app store?

Encrypted credentials are stored

Countries where data is stored

Australia, Germany, India, United Arab Emirates, United States

What is the purpose of storing the data?

For scheduled synchronization of cloud resources

Does your app share End-User Data with any third party entities?

Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?

Can the End-User data be exported?

Can End-User data be accessed through your app logs?

Is the End-User data encrypted at rest?

Yes

Elaborate the encryption methodology adopted

The below methodology is used for encryption 1. Encryption: Algorithm: AES with a 128-bit key with ECB (Electronic Codebook) mode 2. Padding: PKCS5Padding: Adds extra data to make sure it fits the encryption block size 3. Key Preparation: 3.1 Hashing: The secret key is turned into a fixed-size value using SHA-256 3.2 Truncating: The hashed key is shortened to 128 bits 4. Base64 encoding

Is the End-User data encrypted in transit?

Yes

Elaborate the encryption methodology adopted

Encrypted in transit using SSL/TLS protocols

Does your app adhere to the OWASP (Open Web Application Security Project) security standard?

Yes

Which OWASP guidelines or recommendations do you follow to ensure the security of customer data?

As per Freshservice OWASP guidelines (Authentication, Authorization Validation & SQLi Validation)

Does your app permanently delete the customer data as soon as the customer uninstalls the app?

What is the data retention period after app is uninstalled?

365 days

Does your app allow customers to request a custom End-User Data retention period?