Integrating Bold BI with your Freshservice allows you to build a holistic view of your company’s IT and other business functions. Freshservice is a refreshing business software, available in the cloud as an ITSM platform that is easy to configure. Combining KPIs from relevant data sources like JIRA, QuickBooks, and Google Calendar allows you to build integrated Bold BI dashboards to track KPIs like YOY spending for new and existing assets, agent and team performance, insights and forecasts about expiration and spending. The right metrics shared with the correct stakeholders allows you to make proper decisions for your evidence-based business. You can set up dashboards in large-screen displays like TV in your workplace. This motivates your team to track their goals set at a glance and work better. Automatically updating dashboards and scheduled data extraction help you invest work into building a dashboard once and then get the benefit of a better tracking experience thereafter.