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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
This will connect to Business Central to allow you tracking time in Freshdesk, Allows you to track time in real time in business central. Works with each agent. Automatically fetch Companies from business central. Also fetch jobs and task from business central related to customer.
CHANGELOG
VERSION 6.0 UPDATE
Added Oauth with business central as Web services Key is no longer supported.
VERSION 4.0 UPDATE
Added functionality to track time in freshdesk by adding a private note.
VERSION 3.0 UPDATE
Fixed Jobs Fetch Functionality to only fetch Open Jobs from Business Central.
Install this app, Follow the steps.
1. Enter business central tenant id. Required.
2. Enter Business Central User id. Required for authentication.
3. Enter Business Central Web Services Key. Required for authentication.
4. Enter Company name. Required for fetching and inserting data.
5. Select the Server Type and you ready to go.
Note: Agent Name and Resource Number Employee Name should be same to make it work.!
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
6.0 (January 2023)
No release notes found
5.0 (July 2022)
No release notes found
4.0 (June 2022)
No release notes found
3.0 (March 2022)
No release notes found
2.0 (February 2022)
No release notes found
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