Calendly for Freshchat
Verified by FreshworksCalendly for Freshchat helps schedule meetings during a conversation.
Published by Arbaan GT Private Limited(about over 5 years ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Calendly for Freshchat helps users schedule a meeting while conversing with an agent without the need to switch screens or disconnecting the call. The app eases the process of back & forth emails and helps schedule meetings on the go.
Get started.
Features:
1. Scheduling meeting on the go
2. Get instant confirmation response
3. Multi-agent concurrent usage
Use Case:
After configuring Freshchat with your landing page, queries may be posted to your Inbox and an agent can pick up the conversation. During the conversation, if a call or meeting needs to be scheduled, agents can share a link with the customer with a click of a button and the customer can easily schedule a meeting directly with the agent.
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Pre Requisite:
To obtain the Freshchat API token:
1. On the left side menu in Freshchat, click Settings.
2. Under Configure, click API Tokens.
3. Hover the mouse over the API token, the Copy button is displayed. Click Copy and continue with the installation process.
During installation, you will be prompted to enter the API token. Please paste the API token that was copied during the previous step. Click Validate & Install.
Setting up Calendly for Freshchat:
1. On the left side menu, click Inbox.
2. On the right side of the app bar, select the Calendly app.
3. Click "Find your API key" and follow the above steps to copy your Calendly API key.
(Note: Every agent in Freshchat needs to have a premium account in Calendly)
4. Copy the API key, paste the same in app available at the the sidebar, and click "Login".
5. You are ready to use Calendly for Freshchat app.
App Uninstallation:
In the left menu, click APPS > Calendly > Uninstall.
If you encounter any trouble, feel free to reach out to us at support@arbaan.com or create a ticket at https://arbaan.freshdesk.com
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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Version History3.0 (July 2021)
No release notes found
2.0 (June 2020)
No release notes found