Chargebee
Verified by FreshworksWant to boost your support team's productivity by leaps and bounds? Then this plugin is for you. With the Chargebee plugin, your support agents can view the complete subscription details of a customer in the support ticket.
Published by Chargebee(about over 8 years ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
The Chargebee-Freshdesk Plugin, your Support Agents will be able to view the Customer’s subscription details from Chargebee right inside Freshdesk.
The plugin is based on the Requester Email in Freshdesk and matches it with the Customer’s email in Chargebee, to pull up their subscription information right next to the ticket (no coding/configuration required).
What information can I view in the Plugin?
- Subscription ID
- Subscription Plan & Status
- Payment Method that customer uses to pay you
- Total Unpaid Amount (total outstanding amount/sum of unpaid invoices)
- Timeline of the Subscription Lifecycle
You can also navigate directly to the Customer Details page in Chargebee with just one click.
Step 1: Sign up with Chargebee (If you already have an account, skip this step)
Step 2: Click "Install"
Step 3: You'll be able to see the Chargebee widget on the ticket details page in Freshdesk with the following information:
Request to log in to your Chargebee account (if you are not already logged in to Chargebee), or
Subscription details of the corresponding requestor (if you are already logged in to Chargebee)
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
Log in to install this app
Enter your Freshdesk URL to proceed
https://
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Version History2.0 (September 2021)
No release notes found