Chargify by ChargeDesk
Verified by FreshworksManage Chargify payments inside Freshdesk. Refund payments, manage subscriptions, edit customers and much more!
Published by ChargeDesk(about over 6 years ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
ChargeDesk gives you access to your Chargify data where it's needed most - inside Freshdesk. Setting up ChargeDesk takes only a minute. You'll then be able to manage your customers inside Freshdesk tickets.
You can also show Stripe, PayPal, Braintree, Zuora & Recurly payments from this one app inside Freshdesk. ChargeDesk works with your existing ecommerce setup - no coding or changes required.
This app includes the following features;
- Show your customer's entire billing history next to support tickets
- Refund charges
- Cancel subscriptions
- Create new charges
- Create new subscriptions
- Download invoices
- Edit customer details
- Full logging and reporting
- and more!
ChargeDesk is on a mission to improve the billing support experience for business and their customers. Launched in 2014, ChargeDesk is helping thousands of companies provider better billing support for millions of their customers.
1) Install this app to your Freshdesk account.
2) Click the "Connect to Chargify" button in the new "Payments" section next to any ticket.
3) You will be guided through setting up your ChargeDesk account which should only take a few minutes.
4) Once you are logged into ChargeDesk, return to Freshdesk. Your new ChargeDesk account will be automatically connected to your Freshdesk app. You'll now be able to manage your customers inside Freshdesk!
5) You can add any other agents in your company to ChargeDesk to give them access to manage payments inside Freshdesk as well.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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Version History
This is the first version. Release notes not yet available.