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Chatarmin

One WhatsApp Business Account for Marketing & Support. Solve WhatsApp Tickets in your Freshdesk.
Published by chatarmin(about 10 months ago)
Supported for
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OverviewInstallation InstructionsPrivacy & Security
With Chatarmin's Freshdesk integration you can solve all your WhatsApp Tickets in Freshdesk and convert them to Marketing optins after resolution. You can automatically trigger WhatsApp flows on ticket changes, replies, resolutions and much more. With our tool you can send bulk newsletters to all your WhatsApp audience. Our user-friendly software helps businesses generate new revenue, increase customer retention, and create innovative customer experiences by enhancing existing marketing channels with the extensive reach and features of WhatsApp. Chatarmin is known for its fast-development, proactive support, GDPR-compliance and it's extensive Integrations like Emarsys, Klaviyo, Freshdesk, Shopify, Shopware, WooCommerce and more.

App Details

Categories
Chat, Video & Telephony

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

Follow the steps mentioned in the installation guide: https://help.chatarmin.com/en/articles/157841-freshdesk-integration

App Details

Categories
Chat, Video & Telephony

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No

App Details

Categories
Chat, Video & Telephony

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

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