ChatBot is an all-in-one platform that empowers you to build conversational chatbots without coding. By adding it to Freshdesk, you can start using chatbots to grow your customer contact base and collect support tickets in a more natural, conversational way. You no longer have to choose between personalization and automation. Get both with the ChatBot and Freshdesk integration. Streamline your customer communication and build better, long-lasting relationships. Once installed, ChatBot lets you: - Extract customer contact details from ongoing chats and pass them to your Freshdesk account automatically. - Create support tickets out of chatbot chats and send them to Freshdesk. Smoothly manage your customer communication in one place.