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ClickUp Connector App

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Enable easy association of project tasks in ClickUp with Freshservice tickets.
Published by Freshworks(about 4 hours ago)
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Version 1.0
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By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
The integration between Freshservice and ClickUp offers enhanced visibility and efficient collaboration by automatically associating ClickUp project tasks with Freshservice tickets and vice-versa. Key features of the Freshservice and ClickUp integration allow admins to: * Associate a Freshservice Incident or Service Request with a ClickUp project task based on specific conditions * Sync updates and fields between linked tickets in both systems * Enable agents to access project-specific information related to any ticket through the ClickUp widget. Learn more: https://support.freshservice.com/en/support/solutions/articles/50000010405-freshservice-integration-with-clickup

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Marketing & Brand ManagementTicketing & Automation

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Marketing & Brand ManagementTicketing & Automation

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Here is a quick step-by-step flow on how to successfully integrate & use these two apps 1. Start Installation * Click the "Install" button to open the App configuration page. 2. Validate Freshservice Credentials * The first tab on the configuration page is for validating Freshservice credentials. * Add the domain URL and API key to validate and proceed. 3. Configure ClickUp Settings * Once the Freshservice connection is successful, the next step is to configure ClickUp. * Enter the Client ID and Client Secret to connect the application 4. Complete Installation * Once the details are validated in both the tabs, click the "Install" button to complete the installation. Detailed help article on the integration: https://support.freshservice.com/en/support/solutions/articles/50000010405-freshservice-integration-with-clickup

App Details

Categories
Marketing & Brand ManagementTicketing & Automation

Marketplace Resources

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No

App Details

Categories
Marketing & Brand ManagementTicketing & Automation

Marketplace Resources

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