Clone Change Request
Verified by FreshworksThis App helps agents clone a Change Request in Freshdesk at the click of a button.
Published by geekfactory(about 10 months ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Enhance Your Efficiency: Simplify Your Workflow with Our App
Here is your ultimate tool for streamlining your workflow – our app makes Cloning Change Requests an easy-to-do task. With effortless precision, you can clone all the Change Requests (CR) at one go.It offers extra capabilities that allow you to clone tasks, assets and attachments as needed.
Customization is at your fingertips, and be assured of a distinct name record for each clone to access it later.
Our app goes the extra mile with its built-in multiple issue handling mechanism, ensuring seamless operations by prioritizing and segmenting requests intelligently.
Boost your productivity today with Clone Change Request – the key to a more efficient workflow!
What’s New ?
- Cloning of Planning fields
- UI Updation
- Cloning of Attachments,Tasks & Assets
- Handling Multiple Clone request in Seamless way
- Distinct Name Allocation- Clone subject - Clone count + “change subject”
600+ installs
Sign in to review app
25
5
4
3
2
1
Pre Requisites:
Freshservice API Key: Click ‘Profile’ Icon at the Top Right corner > Click ‘Profile Settings’ – You will get the Freshservice API Key at the Right panel.
App Installation:
Follow the steps below for installation:
Go to Admin > Helpdesk Productivity > Apps > Get More Apps > Agent Productivity > Search Clone Change Request > Select Clone Change Request > Click Install.
Once the installation is complete, go to any Changes page. In the Right Panel you will find the Clone Change Request App.
App Uninstall:
Go to Admin > Helpdesk Productivity > Apps > Clone Change Request > Uninstall.
If you are facing any issues, do feel free to reach out to us at freshworks@geekfactory.tech
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
Log in to install this app
Enter your Freshservice URL to proceed
https://
Proceed
Version History9.0 (December 2024)
Mandatory task fields while cloning issue is resolved.
8.0 (December 2024)
- Cloning of Planning fields
- UI Updation
- Cloning of Attachments,Tasks & Assets
- Handling Multiple Clone request in Seamless way
- Distinct Name Allocation- Clone subject - Clone count + “change subject”
- Cloning workspace
7.0 (December 2024)
No release notes found
6.0 (December 2024)
No release notes found
5.0 (December 2024)
No release notes found
4.0 (December 2024)
No release notes found
3.0 (December 2024)
No release notes found
2.0 (December 2024)
No release notes found