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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
App Functionality :
Upon installation, our app seamlessly integrates into the ticket sidebar, allowing you to effortlessly schedule ticket Closed actions.
Features :
✨Seamlessly Scheduling:
With a simple selection of date and time, you can schedule ticket Closed. Just click submit, and the app handles the rest.
✨Instant Confirmation :
Once you've scheduled a Closed, a success message confirms the action, ensuring timely ticket handling.
✨Flexible for Status Selection:
Choose from preset statuses or create custom ones to Close tickets according to your preference.
✨Time Constraints
Our app prevents scheduling tickets in the past or within six minutes of the current time. It also notifies you if a ticket is already open or if there are any other errors.
Agent Benefits:
Enhance productivity by efficiently managing tickets without worrying about forgetting tasks or adding them to the backlog.
How to Install :
- Login to the Freshdesk Account with Admin Credentials
- Navigate to the admin section
- Under the Search box “ Closed Ticket”
-Enter Freshdesk Subdomain.
-Enter the Freshdesk API key.
-Click on the Install/Save button.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
This is the first version. Release notes not yet available.
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