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Install
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Freshservice integration with the Credit Card and Social Security Number Masker app enables IT teams to protect sensitive data by setting up rules for masking the Credit Card and Social Security numbers mentioned in the subject, description, and private/public notes of your Freshservice tickets. The app masks all digits of a credit card or social security number with ‘X’ except the last four digits.
Additionally, this app has the capability to identify and mask any data that resembles a credit card or social security number.
The app also provides options to set rules that exclude masking and expose credit card or social security numbers based on specific conditions, such as setting up rules applicable for:
- Specific workspaces associated with your account (for example, IT or HR)
- Credit card or social security numbers starting with specific digits (for example, 1234)
- Specific groups or teams (for example, Database Team or Hardware Team)
Learn more: https://support.freshservice.com/en/support/solutions/articles/50000010727-freshservice-integration-with-credit-card-and-social-security-number-masker
Here is a quick step-by-step flow on how to successfully integrate and use the Credit Card and Social Security Number Masker app.
1. Start installation:
- Click Install to open the app configuration page.
2. Validate Freshservice OAuth Parameters:
- Enter your Freshworks Org URL to validate the Freshservice OAuth Parameters and continue.
3. Select your account:
- After your Freshworks Org URL is validated, select the account for which you want to install this app and continue (for example, Freshservice account).
Note: You may also find an option to select a developer account, which is not applicable for installing this app.
4. Authorize the app:
- Review and accept the permissions for authorization.
5. Add rules for masking (optional):
- Add any rules required for masking or continue with the installation.
Note: You can also add, remove, or modify rules post installation.
6. Complete installation:
- After all the details are validated, click Install to complete the installation.
Detailed help article to view and customize recipes: https://support.freshservice.com/en/support/solutions/articles/50000010727-freshservice-integration-with-credit-card-and-social-security-number-masker
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