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Dialpad
Verified by FreshworksEnhance your customer engagement through seamless integration with the Dialpad telephony
Published by sandeza-inc(about 9 months ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Dialpad is a powerful contact center solution. It provides a web-based softphone for agents. The application offers interesting features such as:
· Click to Dial
. Inbound call
· On-Screen Caller Information
· Call Mute/Unmute
· Call merge/Transfer.
. Adding Call Notes
. Adding Call recordings
. Voicemail
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Install the application with the below details:
. Freshworks CRM domain & API key
. Freshchat domain & API key
. Dialpad Domain & API key
. Dialpad Client ID
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