Improve your IT support experience and boost your agent productivity with the Digital Assistant integration for Freshservice. Digital Assistant is your personal AI chatbot that helps you to work smarter. Integrating Digital Assistant with Freshservice makes it simple to stay on top of incidents and issues. Your assistant proactively sends actionable cards on relevant changes to new issues or to old tickets assigned to you, so you can manage your time better whilst providing top-class IT service. • Your tickets at your fingertips - see an at-a-glance overview of all Freshservice tickets • Never miss a thing - get real-time notifications when new tickets are created, or tickets assigned to you are updated • Save valuable time - search through all tickets in seconds with Digital Assistant's AI-powered enterprise search Ready to enhance Freshservice and give your customer service team a productivity boost? It's quick and easy to add the Digital Assistant Freshservice integration to your workplace. Add the Digital Assistant app to Freshservice today and see the difference Digital Assistant can make. About Digital Assistant: Digital Assistant is the new way to work. It's a personal, digital assistant that proactively sends actionable Cards about relevant changes and upcoming events, understands voice commands, and offers an enterprise-wide search. It automatically connects with existing business software, databases and APIs from the cloud and on-premise to deliver a central productivity hub for the digital worker.