Freshworks Marketplace

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Digital Assistant

View Freshservice tickets and get notified when issues are created or updated in Digital Assistant
Free
OverviewHow to install?Privacy & SecurityNew
Improve your IT support experience and boost your agent productivity with the Digital Assistant integration for Freshservice. Digital Assistant is your personal AI chatbot that helps you to work smarter. Integrating Digital Assistant with Freshservice makes it simple to stay on top of incidents and issues. Your assistant proactively sends actionable cards on relevant changes to new issues or to old tickets assigned to you, so you can manage your time better whilst providing top-class IT service. • Your tickets at your fingertips - see an at-a-glance overview of all Freshservice tickets • Never miss a thing - get real-time notifications when new tickets are created, or tickets assigned to you are updated • Save valuable time - search through all tickets in seconds with Digital Assistant's AI-powered enterprise search Ready to enhance Freshservice and give your customer service team a productivity boost? It's quick and easy to add the Digital Assistant Freshservice integration to your workplace. Add the Digital Assistant app to Freshservice today and see the difference Digital Assistant can make. About Digital Assistant: Digital Assistant is the new way to work. It's a personal, digital assistant that proactively sends actionable Cards about relevant changes and upcoming events, understands voice commands, and offers an enterprise-wide search. It automatically connects with existing business software, databases and APIs from the cloud and on-premise to deliver a central productivity hub for the digital worker.
Please visit this link for detailed installation instructions: https://www.adenin.com/digital-assistant/card-hub/integrations/freshservice/ Contact helpdesk@adenin.com for further assistance.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support

App Info

Published by adenin TECHNOLOGIES
about 5 years ago
Supported for

Categories

AI & Bots  Agent Productivity  Issue Tracking & Alerts

Other Resources

Please visit the vendor’s website for privacy policy and terms of use.
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