Freshworks Marketplace

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Download Transcript

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One-click download of conversation transcript from Team Inbox
Published by Freshworks(about almost 4 years ago)
Free
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500+
Version History
Version 6.0
Supported for
freshchat iconFreshchat Classic
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
[AVAILABLE ONLY ON PRO AND ENTERPRISE PLANS] Agents can download the entire conversation in one click. Get the entire conversation as a text file on your device. This is a handy tool to have when you need the conversation transcript in plain text. The limit to number of messages sent in a conversation is 200.
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➤ To install Download Transcript On your Freshdesk Messaging dashboard, on the left-side menu, navigate to Apps. Search for Email Transcript and install the app. ➤ Configure Settings Enter the Freshdesk Messaging Domain and API Key and click Verify. Click Save ➤ Usage In any conversation, click on the ⬇ icon below the message editor to download the entire conversation transcript.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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Version HistoryVersion History
6.0 (October 2023)
No release notes found
5.0 (October 2023)
No release notes found
4.0 (October 2023)
No release notes found
3.0 (October 2023)
No release notes found
2.0 (October 2023)
No release notes found
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