Freshworks Marketplace

App cover art submitted by the app developer that represents the app

Dynamics CRM (Cloud) Connector for Freshdesk

Sync Dynamics CRM (Cloud) with Freshdesk for seamless customer support
Published by MONOBUNT(about 1 year ago)
Supported for
Visit Site To Install
OverviewInstallation InstructionsPrivacy & Security
The Dynamics CRM Connector for Freshdesk, created by SyncSpider, is an advanced integration tool designed to connect your cloud-based Dynamics CRM (cloud) with the Freshdesk platform seamlessly. This integration is ideal for businesses looking to enhance customer support by leveraging the comprehensive customer relationship data from Dynamics CRM within Freshdesk's support environment. Key Features: - Effortless Integration: Connect Dynamics CRM (cloud) with Freshdesk easily, enabling real-time data exchange and customer support enhancement. - Enhanced Customer Support: Utilize Dynamics CRM (cloud) data within Freshdesk to provide personalized and efficient customer service. - Automatic Data Sync: Keep customer information and support tickets synchronized between Dynamics CRM and Freshdesk, ensuring data consistency. - Data Migration Capability: Migrate data from Dynamics CRM to Freshdesk smoothly, facilitating integration. - Streamlined Support Processes: Leverage CRM insights to streamline support workflows and improve resolution times. - Customizable Workflow Automation: Tailor the integration to fit specific business needs, enhancing both CRM and support functionalities. - Secure and Reliable: Ensure secure data transfer and reliable integration between the two platforms. With SyncSpider's Dynamics CRM Connector for Freshdesk, your customer support team can access valuable customer insights from Dynamics CRM (cloud) directly within Freshdesk. This integration bridges the gap between CRM and customer support, providing a unified approach to managing customer relationships and support tickets

App Details

Categories
CRM & Sales

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

Setting up our SyncSpider platform for Dynamics CRM (cloud) and Freshdesk integration requires technical expertise. We manage the setup to ensure a customized, seamless integration. Our process includes: - Initial Discovery Session: Understand your specific integration needs for Dynamics CRM and Freshdesk. - Integration Design & Configuration: Set up rules for data mapping, automation, and flow. - Deployment: Integrate Dynamics CRM with Freshdesk and establish necessary workflows. - Post-Deployment Support: Provide ongoing support, ensuring smooth operation and data integrity. Book a call with our experts to start your tailored integration process.

App Details

Categories
CRM & Sales

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support

App Details

Categories
CRM & Sales

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

close modal
close modal
Go to Developer Portal