Introducing the ultimate solution for seamless customer service and e-commerce management - the Ecwid app for Freshdesk. This powerful app, installed directly on Freshdesk, allows you to easily access and manage customer information, subscriptions and order details all in one place. This eliminates the need to switch between multiple platforms and saves valuable time for your customer service team. Key features of this app: • Display list of orders placed - sorted from the newest to the oldest • Display list of subscriptions • Display the order details including order number, status, items purchased, notes, fees, and refunds • Search order by order ID