Freshworks Marketplace

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Display Ecwid orders, subscriptions and customer details on ticket/contact page.

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Verified by Freshworks

By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.

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Introducing the ultimate solution for seamless customer service and e-commerce management - the Ecwid app for Freshdesk. This powerful app, installed directly on Freshdesk, allows you to easily access and manage customer information, subscriptions and order details all in one place. This eliminates the need to switch between multiple platforms and saves valuable time for your customer service team. Key features of this app: • Display list of orders placed - sorted from the newest to the oldest • Display list of subscriptions • Display the order details including order number, status, items purchased, notes, fees, and refunds • Search order by order ID

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- Generate Ecwid API Key. See the detailed steps on this page: https://supporto360.com/ecwid-360-freshdesk-app/ - Install this app by clicking the Install button above - Enter the Ecwid API Key generated in step 1 For assistance, please reach out to our support team via help@supporto360.com

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.

What is End-User data?

Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.

Data Management and Storage

Does your app use AI or GenAI features?

Does your app comply with Freshworks AI powered features and Freddy AI terms?

Does your app collect / process any End-User data?

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Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?

Can the End-User data be exported?

Can End-User data be accessed through your app logs?

Is the End-User data encrypted at rest?