The Ultimate AI agent for your Customer Service and Support Within a few minutes, get an AI agent that will totally transform your support. Reduce costs, improve quality of replies, and free human agents up to focus on what matters. Key features include: - 5 minute Set Up: Simply install the app, and within 5 minutes, get an AI agent ready to go - Draft replies for all tickets: For all incoming tickets, the AI can automatically draft replies and leave it as an internal note for your human agents - Answer Tier 1 tickets: If you like, you can get the AI to automatically handle and respond to Tier 1 tickets - Escalate to humans: The AI can automatically escalate tickets to a human as needed - Easily train on any Knowledge: Whether it's your Frehdesk help center, or your Confluence wiki, or some Google Docs, you can train your AI agent with this Knowledge in a few minutes. - Customisable tone: You can fully customise the tone with which the AI responds Why Choose this over other AI bots? - *Seamless Freshdesk Integration:* Set up workflows so your AI agent only interacts with specific tickets, keep conversation data within Freshdesk, set up smart escalations, get advanced reports on your bot and more. - *Train on any Knowledge*: No other solution has as many app integrations as eesel AI. You can train your bot on your help centre, Confluence wiki, Google Docs, Notion and more - all in a few minutes. - *Trusted by Global Brands:* Join industry leaders like Drift, Indebted and 100s of others use our AI agent. - *Commitment to Security:* We're proud to be GDPR compliant, and can even support zero data retention for any Freshdesk tickets or user information.