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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Streamline your field operations with tailor-made field service solutions
Fieldproxy is a powerful solution designed to revolutionize field operations for businesses across industries.
What you get with Fieldproxy on Freshdesk:
✅ Ticket/Issue Management
✅ Real-Time Job Scheduling
✅ OTP-Based Verifications
✅ Feedback Collection
✅ Location Intelligence and Geofencing
✅ Detailed Job reports straight on your Freshdesk platform
Fieldproxy goes beyond simply managing field operations; it empowers managers with real-time visibility, ensuring efficient communication, task execution, and data submission.
With Fieldproxy, you can streamline your processes, optimize resource allocation, and elevate the performance of your field teams.
Join 1000+ field team managers who have achieved operational excellence with Fieldproxy.
Experience the difference and unlock the true potential of your field operations today.
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How to use the application
Install Fieldproxy into your Freshdesk account by following these steps:
- Generate API key for your Freshdesk account (Profile Icon > Profile Settings)
- On your Freshdesk platform, head over to Admin > Support Operations > Apps
- Search for Fieldproxy and click on Install
- Add the API key from your Fieldproxy account to your Freshdesk account
How to fetch API key from your Fieldproxy account:
- Login to your Fieldproxy accounts from app.fieldproxy.com
- Generate API key (Profile Icon > Settings > Admin)
- Paste API Key from Freshdesk (Profile Icon > settings > Integrations > Freshdesk > Configure > Enter Organization domain and API Key > Save)
- Go back to Freshdesk > Settings > Apps > Fieldproxy Field Team Management > Install > Paste API Key from your Fieldproxy Account
Want us to take care of setup for you? Write to us at sales@fieldproxy.com, and we'll have it all up and running for you in 30 minutes
App Details
Categories
IT Service ManagementProductivity, Utility & Workflows
Install Fieldproxy in Freshdesk
To Install the Fieldproxy into Freshdesk, do the following steps
1. Login to your Freshdesk portal as an Administrator
2. Go to Admin > Support Operations > Apps
3. Search for “Fieldproxy” in the Search bar.
4. Click on Install.
5. Get the API key from Fieldproxy, and add to Freshdesk.
Fieldproxy API Key:
To get the Fieldproxy API key, do the following
* Login into Fieldproxy
* Go to Profile → Settings → Organization Settings
* Click on get API Key
* Copy the API key of Fieldproxy
App Details
Categories
IT Service ManagementProductivity, Utility & Workflows
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
2.0 (June 2024)
Bug Fixes
* Adding Company ID with the Contact Information.
* Fetching and updating the category information based on the Freshdesk field
UI Fixes:
* Updated UI for the Ticket Creation Process.
* Updated UI components with Freshdesk Crayons Design system
Improvements:
* Autofetch the Current Location of the application in the Location Picker.
Content Updates:
* Updates to app description
* Photos & app scheenshots updated
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