Automate customer engagement with timely follow-ups and triggered replies for inactive statuses. Enhance customer retention by re-engaging with personalized messages and offers. Boost productivity and sales by leveraging automated communication tailored to customer behavior. Key Features : Schedule responses for any time, ensuring timely engagement with customers. Add multiple recipients to reach a wider audience efficiently. ( In CC ) Customize messages for a personalized touch tailored to your audience. Tag successful triggers to track engagement and optimize future communications effectively. When the customer replies to tickets, automatic follow-ups are canceled. Upcoming Features: ( Coming Soon ) Instant Cancellation Set multiple Follow Ups ( Templates ) Receive instant notifications Exclusive reports Benefits: Efficient Reminders: Automate payment reminders, reducing manual tasks for agents. Timely Payments: Ensure prompt payments, minimizing overdue invoices and improving cash flow. Continuous Engagement: Enhance customer interaction, even in agent downtime, through automated communication. Maximized Efficiency: Free up agent time for strategic tasks, boosting productivity and revenue.

1. The user should configure the Freshdesk API key and Subdomain 2. If the "Tag" checkbox (Replied) is enabled, the tag will be added when the schedule triggers. If it is disabled, the tag won't be added. Contact us: For demo and support, contact us Via (https://saasly.freshdesk.com/support/tickets/new ) About Us : Saasly is an iPaaS company specializing in crafting plugin applications and integrations tailored to your business requirements. Be sure to visit our website for more information!