Freshworks Marketplace

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Overview

Reviews

How to install?

Privacy & Security

New

When an agent receives a call from a customer, this integration displays all the customer details based on the phone number or email address of the requester from Freshdesk on the right side of the Freshcaller interface.

3.8

2.5k installs

No reviews available for this app at the moment.

1. Click Install. 2. Enter the Freshdesk Domain URL and API key. 3. Click Verify Freshdesk account. 4. Select the contact fields to be displayed when an agent receives a call. 5. Click Install.

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.

What is End-User data?

Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.

Data Management and Storage

Does your app use AI or GenAI features?

Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?

Does your app collect / process any End-User data?

Does your app store any End-User data?

Does your app share End-User Data with any third party entities?

Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?

Can the End-User data be exported?

Can End-User data be accessed through your app logs?

Is the End-User data encrypted at rest?