Freshdesk Marketplace

Top Apps for E-commerce (21)

Provide superior support to your E-commerce customers

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Customers expect quick, proactive, omni-channel support. A negative experience can turn a potential promoter into a vocal detractor. Our apps, used by top e-commerce businesses, deliver superior support throughout the lifecycle. Omnichannel support boosts customer satisfaction. Install our telephony, social media, and channel integrations to let agents respond to queries from multiple channels without leaving Freshdesk.

Mailchimp app solves all your mailing and managing troubles by bringing them inside your Freshdesk account

Deliver personalized support with instant access to customers’ recent orders within Freshdesk

Attachments Manager

Manage and download all ticket attachments from a single location within Freshdesk.

Auto Ticket Merger icon

Auto Ticket Merger

This app automatically merges tickets created by the same customer during a certain time span.

Parent Child Synchronization icon

Parent Child Synchronization

Synchronize notes and replies between the parent and child ticket(s) and vice versa.

ChannelReply icon

Amazon, eBay, Walmart, Shopify & Back Market support in Freshdesk.

Stripe by ChargeDesk icon

Stripe by ChargeDesk

Manage Stripe payments inside Freshdesk. Refund payments, manage subscriptions, send invoices & more

The Magento 2 app lets you view your customers' information and their purchase history in Freshdesk.

Want to boost your support team's productivity by leaps and bounds? Then this plugin is for you. With the Chargebee plugin, your support agents can view the complete subscription details of a customer in the support ticket.

PayPal by ChargeDesk icon

PayPal by ChargeDesk

Manage PayPal payments inside Freshdesk. Refund payments, manage subscriptions, send invoices & more