Customised for Shopify, the solution helps you increase customer engagement, improve conversions, run targeted campaigns at scale, increase repeat purchases with upsell and cross-sell nudges and nurture customers across multiple channels. 1. Get more of the right customers, across multiple channels Attract customers and engage with them on channels of choice. Target the right buyers with relevant messages across multiple channels like email, SMS, chat, WhatsApp, and social from within the solution. 2. Have meaningful conversations to drive engagement Understand buyer intent, segment based on activity/behavior, run personalized campaigns to greet visitors or return customers & convert leads faster, with 1:1 real-time conversations on live chat and bots. 3. Ready to use in minutes Shopify friendly onboarding & playbooks to get up and running with a few clicks and bring in revenue from Day 1. 4. Drive revenue round the clock with powerful automations Promote offers, prevent cart abandonment, upsell and cross sell with ready-to-use automations. Save time and help scale & grow the business, even with a lean team.

https://crmsupport.freshworks.com/en/support/solutions/articles/50000004019-how-to-set-up-the-shopify-integration-from-the-freshworks-marketplace-