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With Future Tickets, scheduling follow-up tickets is seamless! Choose a date and time within the apps pane to create a future ticket.
Add a note for reference and set up a ticket template to automate details, including copying information from the original ticket.
This allows for efficient ticket management and saves time. Experience the convenience of time-traveling tickets with the Future Tickets app!
Feature :
Determine the exact time for the automatic creation of a follow-up ticket.
Add a note to inform your future self about the reason for scheduling the ticket.
When a future ticket is created, it will contain both the “note to your future self” and the description as specified in the template
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
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Version History
3.0 (March 2025)
Added Report for scheduled tickets.
Users can enable or disable the report from the settings page.
2.0 (June 2024)
updated ticket sidebar icon
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