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Future Tickets

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Agents can schedule a limited number of follow-up tickets
Published by Spritle Software(about 1 day ago)
Paid
4.0 (1)
Version History
Supported for
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
OverviewRatings and ReviewPrivacy & Security
With Future Tickets, scheduling follow-up tickets is seamless! Choose a date and time within the apps pane to create a future ticket. Add a note for reference and set up a ticket template to automate details, including copying information from the original ticket. This allows for efficient ticket management and saves time. Experience the convenience of time-traveling tickets with the Future Tickets app! Feature : Determine the exact time for the automatic creation of a follow-up ticket. Add a note to inform your future self about the reason for scheduling the ticket. When a future ticket is created, it will contain both the “note to your future self” and the description as specified in the template
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
* Charges may apply from the app developer.
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