The GDPR Compliance App For Freshdesk is meant for companies who have an obligation to comply with the EU GDPR regulations. The GDPR Compliance App For Freshdesk is a powerful tool designed to automatically delete contacts and their related tickets in Freshdesk based on predefined conditions. These instructions will guide you through the process of creating rules and conditions to help you better manage your contacts and their related data. Key Benefits for Freshdesk Users: 1. Time-saving: you can automate the process of removing unwanted contacts and related tickets, saving you time and effort. Example: the app can autodelete the contacts and their related data after a specific time has passed. 2. Increased data security: By automatically removing contacts and related data (Tickets and documents) that are no longer needed, you can reduce the amount of personal data stored in Freshdesk, your helpdesk system, thereby reducing the risk of data breaches. 3. GDPR compliance: By setting up rules to automatically delete contacts and tickets based on specific conditions, you can ensure that your helpdesk system is GDPR compliant. 4. Customizable rules: you can create customized rules based on different criteria , allowing you to tailor the app to your specific needs. 5. Improved performance: By removing unnecessary data, you can improve the performance of Freshdesk reducing the load time and making it easier for agents to find the information they need. 6. Better customer experience: By keeping your helpdesk system clutter-free, you can provide a better experience for your customers, making it easier for them to get the support they need.

1. Click on Install button. 2. Enter the Freshdesk domain (without https:// and .freshdesk.com) and API key and click on Verify to validate the credentials. 3. Click on Install button to install the app. 4. You will be directed to Rule creation page to setup the rules to delete contacts and tickets.