By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Install
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
This app combines the features of a support desk software with the GitHub repository. When customers’ reach out to your agents to report software bugs, agents can create issues in GitHub and track them from within Freshdesk.
The features of this app include:
1. Link your tickets to new/existing issues in a GitHub repository of your choice so you can set milestones to track and resolve them easily.
2. With two-way sync, replies/notes recorded on your tickets will be automatically updated as GitHub comments and GitHub comments will be reflected as Notes on the corresponding ticket page.
3. Link multiple tickets to same GitHub issue.
4. Unlink tickets from their GitHub issues.
5. Admin access allows you to select the subset of repositories you want your agents to use.
6. Eliminates the need for your support teams to open two different applications to manage issues.
7. Improves communication and collaboration between your development and support teams.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
5.0 (October 2021)
No release notes found
4.0 (March 2020)
No release notes found
3.0 (September 2021)
No release notes found
2.0 (September 2021)
No release notes found
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