Freshworks Marketplace

App cover art submitted by the app developer that represents the app

GitHub-Freshdesk IntegrateCloud

verified badge symbolVerified by Freshworks
Integratecloud's app integrates Freshdesk with Github for seamless issue management.
Published by sotiriszegiannis(about 5 days ago)
Free
Version History
Version 1.0
Supported for
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Install
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Are you tired of switching between Freshdesk and Github to manage support tickets and development issues? Say goodbye to the hassle with our new Github integration app by Integratecloud. Key Features of this app include: 1. Seamless Integration: This app allows support agents to create, link, and notify Github issues directly from Freshdesk, eliminating the need to switch between platforms. 2. Improved Collaboration: With this app, support teams and developers can collaborate in one place, streamlining communication and issue resolution. Advantages of using this app are: 1. Increased Efficiency: By eliminating the need to switch between Freshdesk and Github, this app saves time and improves workflow efficiency. 2. Enhanced Communication: With the ability to notify and link Github issues from Freshdesk, teams can communicate and collaborate more effectively. 3. Streamlined Issue Resolution: By bringing support tickets and development issues together, this app helps to streamline the issue resolution process for faster results. Don't let the hassle of managing support and development issues slow you down. Install our Github integration app today and experience seamless collaboration and improved efficiency.
1. Click Install to add the app. 2. Once the app is installed, click on existing ticket , click on the Apps link and you will see the IntegrateCloud GitHub App. 3.Enter your Fresdesk Credentials, your GitHub token and click save. Keep in mind that You ll need to provide a token key that you previously created, inside your GitHub account, along with your Fresdesk account. 4. Take an existing Fresdesk ticket and you will see the app to start creating issues to your GitHub account.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
No
Is the End-User data encrypted in transit?
No
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
No
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
close modal
close modal
Go to Developer Portal