To install the GitLab app in your helpdesk, follow these steps: 1. Click Install. You will be asked for GitLab's domain name. 2. If your Gitlab domain is self-managed,set the redirect URL as https://oauth.freshdev.io/auth/callback, select the required scope, and save the application. This will provide you with a client ID and secret key, which can be filled in the Freshservice app settings page. For more information, refer .https://docs.gitlab.com/ee/integration/oauth_provider.html#gitlab-as-oauth2-authentication-service-provider. 3. If your Gitlab's domain is not self-managed, please leave the client id and secret fields empty. 4. Select the Projects to be shown in Freshservice and check if comment/status sync is required. 5. Click Proceed to verify the Freshservice account. 6. Enter your Freshservice domain name. For example, if the account URL is https://usa.freshservice.com/, the domain name is usa.freshservice.com. 7. Enter your Freshservice API key. To learn how to obtain the API key, see https://support.freshservice.com/en/support/solutions/articles/50000000306-where-do-i-find-my-api-key-. 8. Click Install. Note: When new projects are added/removed from the app setting page, click "Register/Deregister Webhook" to add or remove the webhook from Gitlab and then continue from step 3. After you click "Register/Deregister Webhook", click install. Do not close the app.