Freshworks Marketplace

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Go Cloudee

Gocloudee is a disruptive communication platform provider for Freshdesk
Published by Gocloudee(about almost 4 years ago)
Supported for
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OverviewInstallation InstructionsPrivacy & Security
ClouDee's On Demand Call Center which transforms the way your businesses uses communication systems and interact with Customers to track communications and manage sales opportunities. Key points to meet your business needs: ->We provide complete Cloud PBX Solution with On Demand Call center features. ->Access to unlimited local numbers and International numbers ->Simple to set up and access system with detailed Reports and unlimited call recording storage. ->Easy to integrate with 3rd party CRM. ->Flexibility with cost saving. Freshdesk - When a customer calls via Cloudee, a ticket will be created in Freshdesk. The full information about the call will be added to Freshdesk as the public note after the agent hangs up the phone, including the pressed digit and the call recording.

App Details

Categories
Chat, Video & TelephonyTicketing & Automation

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

Please schedule a demo or contact us at https://gocloudee.com/contact-us/?lang=en or call us on +6628215777

App Details

Categories
Chat, Video & TelephonyTicketing & Automation

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support

App Details

Categories
Chat, Video & TelephonyTicketing & Automation

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

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