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Google Calendar connector by MorfDev

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Connect Google Calendar and Freshworks. View, create, update, and remove events. Create Google Meet and manage attendees. Share events between agents
Published by morfdevelopment(about 5 days ago)
Paid
5.0 (1)
Version History
Version 1.0
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Are you tired of juggling between your Google Calendar and your Freshdesk, Freshchat, or Freshservice accounts? This app is the solution to your problem! Key Features of this app include: - Seamlessly connect your Google Calendar account with Freshdesk, Freshchat, and Freshservice - View, create, update, and remove events directly in the ticket/conversation sidebar - Select your own calendar or use your primary calendar for easy organization - Create Google Meet for events and manage attendees from ticket/conversation or custom emails - Add other agents as attendees and let them see the same events in the ticket/conversation sidebar - Filter events by summary Advantages of using this app are: - Increased productivity by eliminating the need to switch between multiple platforms - Improved organization and time management with all your events in one place - Enhanced collaboration by sharing events between agents for better team coordination This app displays the following data of an event: - Summary - Start/End date and time - Description - Location - Link to event on Google Calendar - Link to Google Meet (if it exist) - Attendees (with status) Say goodbye to the hassle of managing multiple calendars and hello to a more efficient workflow. Install the app now and experience seamless integration between Google Calendar and your Freshdesk, Freshchat, and Freshservice accounts. Roadmap: - Free/Busy time - Attachments and Google Drive - Full page dashboard with all your events, which are associated with tickets/conversations. Search by date and filter by summary. Need additional features? Write to morfdevhelp@gmail.com
The app didn't have special instructions for Freshservice or Freshchat. Freshdesk has a different OAuth flow, and you should add a special version ID value to enable the re-authorize function. The installation page contains all the instructions.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
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