Spend less time planning and more time doing with Google Calendar for Freshdesk. Manage your appointments, meetings, and calls from the comfort of your helpdesk without having to switch between tabs and losing context in the process. Here’s how the integration simplifies agent experience: 1. Gain a bird’s eye view of your colleagues' availability and schedule events with utmost ease within Freshdesk. 2. All events created in Freshdesk are automatically reflected in your Google Calendar. 3. Configure a shared Google Calendar in Freshdesk to provide your teams with visibility into customer call schedules. Make the most of Google Calendar and Freshdesk and watch your team’s efficiency and productivity rise.

To install and set up the integration, please refer to our solution guide: https://support.freshdesk.com/en/support/solutions/articles/77059-the-google-calendar-app