Integrating Google My Business into Freshdesk will enable you to handle the reviews/questions of Google My Business location in Freshdesk. 1. The app will get the latest reviews and questions from enabled locations every 30 minutes and create them as Freshdesk tickets. 2. The agents can reply to the reviews and questions directly from Freshdesk, which gets added as replies to the corresponding reviews and questions. Top Features: 1. No restriction on Location count. Integrate as many locations as needed. 2. Get a weekly report about the number of reviews created as tickets. 3. Get an analytical overview of the tickets created through the app in the full-page app. 4. Get instant email notifications if the ticket creation is failing. 5. Get notified through a note in the ticket if a reply is not sent. Keep yourself streamlined on everything that is passing in your Google My Business locales with this stupendous app!

1. Go to Admin → Apps → Get More Apps → Google My Business 2. Click Buy Now 3. On the Settings page, the admin must enter name, email, organization, and password. 4. Once done, click the Install button to finish the installation. You are now good to go! Note: For app configuration, please follow the instructions listed here: https://fd-googlebusiness.spritle.com/setup_guide