Freshworks Marketplace

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Helpjuice

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Instantly search and share your Helpjuice Knowledge Base Articles from within Freshdesk tickets.
Published by Helpjuice(about almost 4 years ago)
Free
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43
Version History
Version 1.0
Supported for
freshdesk iconFreshdesk
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Helpjuice app for Freshdesk will give you instant access to your knowledge base. - Search and share your knowledge base articles right from the comfort of your helpdesk. - Switch between Knowledge base languages. - Attach your Knowledge Base articles directly to your tickets. - Securely authenticate agents via OAuth
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No reviews available for this app.
Application doesn't require any special installation other than authenticating users. When you visit the app for the first time, agent will be prompted for the authentication. Simple click on Authenticate button and sign in with your Helpjuice credentials.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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This is the first version. Release notes not yet available.
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