By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
During the IT change management lifecycle, change evaluation and planning is a very critical phase. Thus, as a part of change evaluation, it is critical to understand the impact of the change and associated risks.
The "Impacted Assets" application helps determine the right impact of the change by listing the primary impacted assets along with risk and the assets dependent on the primary assets. It makes things easy by just looking at the change ticket what Service or other assets might be affected due to a change being made in an asset.
What you get is one single view where all the primary impacted assets, along with the dependencies, are listed right on the Change ticket.
In the settings of the Application, configure the API Key and Subdomain of your Freshservice instance.
1. The subdomain of your Freshservice instance can be found within the URL. E.g. for the URL https://example.freshservice.com, the subdomain will be example.
2. Where can I find my API key?
- Login to your Support Portal
- Click on your profile picture on the top right corner of your portal
- Go to Profile settings Page
- Your API key will be available below the change password section to your right
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
2.0 (October 2023)
FDK version of the app upgraded to 9.0
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