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Import2 for Freshdesk

Import2 for Freshdesk is an online helpdesk data migration service. It helps you import all customer support tickets and conversations into Freshdesk from other Helpdesks, such as Desk.com, Kayako, Zendesk and others.
Published by Import2(about over 7 years ago)
Supported for
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OverviewInstallation InstructionsPrivacy & Security
Import2 for Freshdesk allows you to import your ticket data into Freshdesk in as little as one-click. We support over 20+ helpdesk export tools, so you can easily connect your old helpdesk and import your historical data into Freshdesk. We provide support throughout the entire process if you have questions, or need to customize your import.

App Details

Categories
Data management & Analytics

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

Step 1: Connect your old helpdesk account Step 2: Connect your new Freshdesk account Step 3: Click "Start Sample Import" Step 4: Review the sample tickets directly in Freshdesk Step 5: Purchase full migration, and Import2 will begin the import of all your tickets into Freshdesk If you have any questions on the sample data, or need to customize your import, simply reach out to Import2 and a data migration specialist will work with you throughout the process to ensure your data migration is successful.

App Details

Categories
Data management & Analytics

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support

App Details

Categories
Data management & Analytics

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

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